Collection and Delivery

Local customers

After initial contact, DVD TRANSFER will arrange a free collection and delivery (for any quantity) for local customers.

This provides extra security and convenience.

We can also provide a free collection and delivery service for customers (who require 3 or more transfers) living in the following areas:

Please contact us for more information.

Customers living further away

There are two options:

  1. We can arrange a suitable time for you to personally deliver the tapes to our secure business address in Tamworth. Your media will be signed for and stored safely. A time for you to collect the tapes can also be arranged.
  2. We can provide you with our business address, so that you can post the tapes to us. We will post the tapes back to you and the return postage will be added to the final cost.
Postage

The security and protection of your tapes and memory cards is of utmost importance to us. We handle all items with great care.

We recommend that you send your tapes to us by Royal Mail Special Delivery or Recorded Delivery. Both of these services require a signature on delivery and provide insurance. You will also receive a tracking number, to check the progress of your delivery. We will return the tapes and transfers in the same way.

Once we have received your transfers, we will send you an email confirmation.

By sending us your tapes or digital media, you agree to our terms and conditions.


Packaging

Please send your items in a strong box and padded with bubble wrap.